Privacy Policy

Effective Date: 09 March 2026

TradeX Protocol Inc ("TradeX", “we”, “our”, or “us”) is committed to protecting the privacy and security of our investors, users and website visitors. This Privacy Policy explains how we collect, use, store and safeguard personal information when you access our website, investment platform or related services (collectively, the “Platform”). By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To operate our platform and provide investment services, we may collect the following categories of information:

a. Personal Information

When you interact with our Platform, create an account or participate in our investment pools, we may collect personal data such as:

• Full name
• Email address
• Phone number
• Country of residence
• Identification documents where required
• Financial or investment profile information

This information may be required for account administration, investor verification, regulatory compliance and communication purposes.

b. Investment and Transaction Information

To manage investments and provide performance reporting, we may collect information such as:

• Investment contributions and withdrawals
• Participation in investment strategies
• Performance and account balances
• Transaction history

c. Technical and Usage Data

We may automatically collect certain technical information when you visit the Platform, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website interaction logs
• Session activity and navigation data

This data helps us maintain security, analyze platform performance and improve the user experience.

d. Wallet or Payment Information

If blockchain wallets or digital payment systems are used to interact with the Platform, wallet addresses or payment identifiers may be recorded for transaction verification and operational purposes.

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

• Administering investor accounts and onboarding
• Processing deposits, withdrawals and investment allocations
• Managing participation in investment pools
• Providing performance reporting and account statements
• Ensuring compliance with legal, regulatory and anti‑money‑laundering obligations
• Maintaining platform security and preventing fraud
• Communicating with investors regarding updates, reporting and operational notices
• Improving the functionality, security and reliability of the Platform

We do not sell personal information to third parties.

3. Legal Basis for Processing

Where applicable under data protection laws, we process personal data based on:

• Contractual necessity – to provide the services you request
• Legal obligations – including compliance with financial regulations and anti‑money‑laundering requirements
• Legitimate business interests – such as platform security, fraud prevention and operational improvements
• User consent – where required by applicable law

4. Sharing of Information

TradeX does not sell or rent personal data. However, we may share information in limited circumstances with:

a. Service Providers

Trusted third‑party providers that assist with:

• Infrastructure hosting
• Security monitoring
• Data analytics
• Payment processing
• Compliance and identity verification

These providers are contractually obligated to protect your data and use it only for approved purposes.

b. Legal and Regulatory Authorities

We may disclose information when required by law or regulation, including to:

• Financial regulatory authorities
• Law enforcement agencies
• Government bodies
• Courts or legal proceedings

c. Corporate Transactions

In the event of a merger, acquisition, restructuring or asset transfer, user information may be transferred as part of the business assets.

5. Data Security

We take appropriate technical and organizational measures to safeguard personal information, including:

• Secure servers and encrypted data transmission (HTTPS)
• Access control and authentication systems
• Regular security monitoring and vulnerability testing
• Secure infrastructure and best‑practice development standards

While we implement strong safeguards, no system can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Maintain investor accounts
• Fulfil contractual obligations
• Comply with regulatory and legal requirements
• Resolve disputes and enforce agreements

Technical logs and analytics data may be retained for shorter operational periods.

7. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to:

• Maintain secure user sessions
• Improve website performance
• Analyze site usage and traffic patterns

Users may adjust browser settings to manage or disable cookies, although some features of the Platform may not function properly without them.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of personal data where legally permissible
• Restrict or object to certain data processing activities

Requests may be submitted using the contact information provided below.

9. International Data Transfers

Your information may be processed or stored in jurisdictions where TradeX or its service providers operate. By using the Platform, you consent to the transfer of your information to such locations where permitted by applicable law.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology or our services. When updates are made, we will revise the effective date above. Continued use of the Platform following any updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at contact@tradexprotocol.com.